Effective Date: Jan 5th, 2025
D & D Home Inspection Services and D & D Pest Control Co. (referred to as “we,” “our,” or “us”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, and services, and interact with us.
By using our services or accessing our website, you agree to the practices outlined in this Privacy Policy. If you do not agree, please discontinue the use of our services and website.
1. Information We Collect
We may collect the following types of information:
1.1. Personal Information
- Name
- Address
- Email Address
- Phone Number
- Payment Information (if you purchase our services)
1.2. Non-Personal Information
- IP Address
- Browser Type
- Device Type
- Pages Visited
- Time and Date of Visit
- Referring Website
1.3. Service-Specific Information
If you schedule an inspection or pest control service, we may collect additional information related to your property, such as:
- Property address
- Details about the property (e.g., size, condition, inspection requirements)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide home inspection and pest control services
- To process payments and send invoices
- To communicate with you regarding your service requests, appointments, and follow-ups
- To improve our website, services, and customer experience
- To send marketing and promotional materials (with your consent)
- To comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- With Service Providers: We may share your information with third-party vendors who assist us in providing our services, such as payment processors or marketing platforms.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction.
4. How We Protect Your Information
We take the security of your information seriously. Our safeguards include:
- Encryption of sensitive data
- Secure payment processing systems
- Regular monitoring of our systems for vulnerabilities
- Restricting access to personal information to authorized personnel only
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights regarding your information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request corrections to any inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to legal obligations.
- Opt-Out: You may opt-out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. These may include:
- Essential Cookies: Required for the operation of our website.
- Analytics Cookies: To collect data about website traffic and user behavior.
- Advertising Cookies: To show you relevant ads based on your interests.
You can control or disable cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing personal information.
8. Children’s Privacy
Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised “Effective Date.”
10. Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, please contact us:
D & D Home Inspection Services / D & D Pest Control Co.
2065 Marion Lane Kinston, NC 28504
Phone: (252) 523-8255
Email: [email protected]
